Email code help

Keep the sign-in page open while you check your inbox.

Get a fresh code

1. Check the address shown after We sent a 6-digit code to. If it is wrong, choose Use a different email and enter the correct address.
2. Wait a moment, then check your inbox and spam or junk folder.
3. If nothing arrives, choose Send a new code when the button becomes available. Use the code in the most recent email; older codes will not work.
4. Enter the six digits and choose Continue. Codes expire after ten minutes. After five incorrect attempts, request a new code.

Still stuck?

Ask your school’s technology team to check whether the messages are being filtered. You can also email [email protected]. Tell us which address you used and what happened, without sending your code.